Politique d’expédition
Shipping Policy
Last updated: 5.09.2026
Thank you for shopping with PaperFlow! This shipping policy outlines how we handle order processing, delivery costs, and transit times.
If you have questions, contact us at info@paper-flow.store.
1. Order Processing Time
All orders are processed within 10 business days (Monday through Friday).
Orders are not shipped or delivered on weekends or public holidays.
If we experience a high volume of orders, shipments may be delayed by a few days. We will contact you via email if there is a significant delay.
2. Shipping Rates & Delivery Estimates
Rates are calculated at checkout, covering Standard 5-8 days and Express 3-5 days methods. Delays may occur due to weather or volume.
3. Shipment Confirmation & Order Tracking
You receive a tracking email when your order ships, active within 24 hours.
4. Customs, Duties, and Taxes
PaperFlow is not responsible for international customs, tariffs, taxes, or VAT; these are the customer's responsibility.
5. Damages and Lost Packages
The store is not liable for items lost or damaged in transit; though we will assist you with any unforeseen happenings. Contact the carrier or support within 14 days with photos for damaged goods.